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Solved MB SD Connect C4 Using Errors

MB star Compact C4 with newest software version 2014. 12 is available for Mercedes Benz vehicle from 1995 to 2015, supporting fault code reading and erasing, coding and programming, reading real-time data for sensor and actuator etc. (Note: Hardware Version: OS: 2. 3 CSD: 2. 8) Here provides some information and problem solutions for MB SD Connect C4 , with which helps you use the software successfully.
Q: Does this software HDD have requirement for computer or computer system? Can I use Win7 system to install this software?
A: Please install the software on XP system. XP system is best for this software. More steady for software running. Do not advice you use win7 system. (Note: Only do with Win XP System for remote control installation
Q: After I find Fingerprint ID, I click "Diagnostic", it do not show me the Fingerprint ID, but the following error prompt: “Internal error (3. 17) - 3. 89 You must contact the user help Desk ", why?
A: Your computer is not compatible with this star software; change another computer to install the software. This is the lowest configuration for computer: CPU 2. 0GHZ or above, 2GB memory or more, Windows XP professional. If your computer is D630, and then need integrated video card and 1GB memory or above.
Q: When I setup the Wireless Network Connection, I got the following prompt, what should I do next?
A: Ignore it. Please follow our video to setup the star, and then you can use it directly.

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